I would like to thank you for trying to sort it out for me, but thinking a bit further, I can see the above problem is not only my problem but all form builder users including the websites in the USA. Lets say you have used Webassist to build your online store and used form builder to collect customer information. If the customer cannot enter their telephone number, they will leave the site with frustration and as a result no sales. Customer may not even come back remembereing the experience he/she had.
I am already frustrated because I have spent about 4 hours trying to figure out, wasted your time trying to help me, apart from purchase of the product which doesn't do what I need it to do.