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order number not appearing on email receipt

Thread began 6/15/2010 11:54 am by nick354316 | Last modified 8/11/2010 2:27 pm by nick354316 | 1268 views | 6 replies


order number not appearing on email receipt

I am using Universal Email 4, and the order number is not being included in the email receipt to the customer.

When I open the Universal Email Server Behavior, there are two red exclamation marks next to the orders and order detail recordset (see attached). The recordsets are working properly, and I have read in your forums that Dreamweaver will sometimes insert the exclamation marks for 'no apparent reason.' I bring it up just in case that there might be a reason.

I have not edited the code on the email receipt page, so what is there was placed there by UE4 or eCart5. I don't know which created the original file, as both were installed at the time the cart was created.

Here is the section of the code with the order number info in it, from the 'confirm_WAUE_HTML_WA_Universal_Email_4.php' file.

<h2 style="font-size:medium; margin-bottom:7px; color:<Accent_1 />; /* Accent_1 */ " >Email Order Receipt</h2>
<h3 style="font-size:small; margin:2px 0; color:<Text_Dark />; /* Text_Dark */" >Order number: <?php echo ((isset($_SESSION["FQPWholesale_OrderID"]))?$_SESSION["FQPWholesale_OrderID"]:"")?></h3>
<p style="font-size:x-small; margin:2px 0; color:<Global_Gray />; /* Global_Gray */">&nbsp;</p>

Any help would be appreciated.

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