While I understand you do not make policy etc.. if it was not supported why was an atempt at documenting currency change made? (as I mentioned before I have done the changes but I do feel sorry for the others) .
So I guess if us non-US clients what to use ecart to make changes to shipping this would be unsupported too?
I understand you cannot spend all your support time helping people write custom code (I start my posts with "does anybody know how?") I certainly do not expect WA to spend time writing my code, why should they? You guys often help far too much in some cases but thats your choice problem is Powerstore is sold as a complete online store but it not mentioned anywhere that your left on your own if your not a US Client. It does say all the options to run your store are in the admin though..
So please when releasing new solutions make it clear to people if you are concentrating on your US clients only.
I hope that makes sense - BTW PowerStore is the only isue Ive had a problem with otherwise its been about 5 years without a moan.