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eCart5 Checkout Failure PayPal Direct Sandbox

Thread began 5/24/2010 3:35 pm by dlovas275157 | Last modified 5/27/2010 10:58 am by dlovas275157 | 3555 views | 11 replies



I contacted PayPal, and spoke directly with Merchant Tech Support.

I was using a Standard PayPal Account and not an account that had been converted to a Website Payments Pro Account. (in a sandbox)

I have converted to a Website Payments Pro Account and rebuilt all my cart and checkout pages.

But I am still getting failed transactions when I checkout/process the payment on my website. According to merchant tech support at paypal, everything is set up properly on the paypal side.

checkout_failure.php displays this error message:
This transaction cannot be processed. Transaction Not Completed.

Not sure what to do next. Any ideas?

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