close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

URGENT Problem with Paypal Express API

Thread began 5/13/2010 4:50 am by jon392819 | Last modified 11/02/2010 10:13 am by jon392819 | 1994 views | 10 replies


URGENT Problem with Paypal Express API

Hi Guys,

I am using paypal express on a website hosted on a shared hosting account. I do not have SSL as I did not think I needed it. The hosting company tell me they are not blocking the paypal api URL. Everything works fine until I return from entering credit card details into paypal. Once returned to the confirm page the following happens:

1. If not logged into my website as a registered customer:

The totals and shipping displays ok but everything else is blank. The two password fields displays but no email field displays. The checkout button does not action anything.

2. If logged into my website as a registered customer:

As above, except no password fields and the checkout button actions resulting in a reciept and me thinking I have just bought something.

However, Paypal have no record of my clicking checkout. As such funds are not taken form the credit card. Please see Paypal support comment below:

"I see several SetExpressCheckout API calls over the past few days but I don't see any DoExpressCheckoutPayment API calls. Express Checkout is done through a series of API calls. The first, SetExpressCheckout, is done to start the payment. The customer will get redirected to PayPal, sign into their PayPal account, and get taken back to the merchant's website. At that point, the customer needs to click on a button that submits the DoExpressCheckoutPayment API call. The DoExpressCheckoutPayment is what actually collects the money from the buyer's account and gives it to the merchant.

There are no DoExpressCheckoutPayment API calls in the history of the account.."

Please can you help, this is now driving me mad

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...