close ad
Install the LAtest Updates to Work with CC 2017 and CC 2018
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

What is the order of setting up eCart?

Thread began 5/03/2010 10:10 am by paul298707 | Last modified 5/05/2010 11:19 am by paul298707 | 1619 views | 9 replies

Jason ByrnesWebAssist

to be honest, if this where part of the first post:

  When I run (all 10 times now) the CHECKOUT wizard I complete the order summary and order details parts. BUT they do NOT work! That's why I want to know what "SPECIFIC" page I should be on for troubleshooting.  



we would be in a totally different place right now.

your question:

  What specific page do I want to be on when I apply the add store cart details in database?  



led me to believe your where creating the checkout pages manually, that is why I answered "let the checkout wizard do it for you".

But to get to the heart of the matter:

All three server behaviors: order summary, order details and universal email are applied to the confirm.php page.


So to troubleshooting:
You say that you have run the checkout wizard multiple times, if you do not delete the checkout pages each time, they server behaviors will be duplicated.

You may want to check that the pages do not have duplicate behaviors on them, if they do, delete them and run the wizard once again.

The order information will only be stored in the DB if the transaction is processed through the gateway successfully. When you click the confirm button on the confirm.php page, are you redirected to the checkout failure page, or the checkout success page?

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...