Thank you Eric, that is good to hear.
Just to clarify something that you might want to look into.
When I look at the Demo of PS3, on the "find orders" page the check box only allows me to filter and show orders that have already shipped. "Shipped Only" (the same issue)
Therefore; you cannot use this filter to show only those still "active" or needing to be shipped.
so unless it has changed since the demo was uploaded the PS3 users will find they have the same problem? right?