Sorry for not checking back, hope it is not to late for assitance.
1. I am sending from our info box (email@example.com)
2. We are sending all emails out of our domain name, we do find that there are no errors with in our domain emails, only with a large percentage outside of it.
3. We are also finding that none of the emails that are not being received not going into spam either, just nothing receiving at all.
I know this is real general information. I am wondering I have the outgoing SMTP separate from the server that is hosting, can this be an issue? this just popped into my head after reading another thread on here.
Hope you can help.