There are two ways to get to the support files and resources for the extensions and solutions.
1. When you buy a product, it is listed in your account's 'Your Downloads' page. Sign in to your account, click on 'Download Your Products', find the product in the list and click on 'View Product Downloads'. This will give you access to any guides, support resources, 'how-tos' and support files that are available for your product.
2. Go to the WebAssist Support page and select the extension or solution from the drop-down (select) list where it says 'Choose a product to view its support documentation'.