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Step 2 fails

Thread began 2/08/2010 5:38 am by esms | Last modified 2/11/2010 3:16 pm by esms | 2454 views | 21 replies

esmsBeta Tester

Hello,

Just as an update, I received the follow up message:
---------------------------------------------------------------
Thank you for contacting 123-reg on the 08th February 2010.

Changing permissions, means that you must have administrator access to the database and you have only shared hosting. You don't get that level of access to the DB.

If we can be of any further help with regard to this or any other matter, please do not hesitate to contact us.
Kind Regards
-------------------------------------------------------------

So, as it is I can't get past step 2 of the installation wizard, thus making the product useless to me!

Not WA's fault, I know, but I just thought it would be worth making potential customers aware that it's going to be a bit of a lottery whether or not it will work for them UNLESS they ask the Hosting Provider before buying PS3 whether there will be issues with CREATE VIEW privileges.

Obviously, I was unaware of this and only knew that this is an issue once I got to step 2 of the installation wizard.

So, to repeat (especially for UK users), it would be good if those users who have no problem with their host allowing this obscure requirement then to add to this list. At least that way, nobody else feels they've wasted money on something that won't allow me past step 2.

Oh well - we live and learn.

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