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Empty cart on Submit

Thread began 2/03/2010 3:48 pm by denise234045 | Last modified 2/05/2010 5:24 pm by denise234045 | 1821 views | 9 replies

denise234045

Empty cart on Submit

I have no idea how to go about fixing this.... it appears that a large number of our orders are not going through. When users click on submit they are redirected in some cases to an empty cart w/out going to authorize.net at all!!

It doesn't seem to be a problem on macs - but right now I can't get athorize.net transactions to go through on my pc at all.... the paypal option works fine.

The site is

www.intlarrivals.com

I've also had issues with email confirmations not confirming - even though users click on the link to confirm - on their profile page it remains saying that they have not confirmed, no matter how often they try.... it doesn't always happen and I gave up trying to fix it. Just mentioning it here in case its somehow related.

Globals:
$WAGLOBAL_Root_URL = "http://www.intlarrivals.com/" ;

Help is most appreciated as this site is very live......

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