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UPS Shipping Charges Never Change

Thread began 4/29/2009 8:23 pm by robert222776 | Last modified 1/19/2010 10:45 am by robert222776 | 1863 views | 9 replies

judy354182

One UPS shipping charge - multiple items - clarification please.

Originally Said By: Ray Borduin
  Probably the shipping is set to base on the weight field instead of the totalweight field in the shopping cart. It could also be using the value of a single row instead of the ColumnTotal for that column. You would have to look at where the weight was specified to see which of those two it is.  



Hi Ray,
I was trying to follow your answer here because this is an ongoing problem I'm still having with eCart5/UPS total weight...for example 46 lbs. total weight for 7 items with UPS shipping set up, as is, the charge for shipping is $6.34 total.

My questions are:
1. Where do I look to find if the "base" on the weight field instead of total weight?
2. Where would I find the single row - "columnTotal" specifications?

Thanks in advance for your help as always!

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