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installation and activation errors

Thread began 1/17/2010 10:40 am by jan195010 | Last modified 1/17/2010 11:26 am by jan195010 | 803 views | 1 replies

Office Guy-172461

You don't say what OS you're using but the method that works for me is:

  1. Make sure that DW is closed.
  2. Remove the old version of the extension. (critical).
  3. Download the latest version if necessary (never assume what you downloaded last week is the latest).
  4. Check for known issues in your download area.
  5. Install new extension.
  6. Click "Yes to all" for duplicates.
  7. Clear the cache to make sure DW creates a new one for the new extension.
  8. Start DW and activate the new extension.
  9. Repeat starting at 1 for each new extension.


I try to install eCart after the other extensions.

There is more information here:

Solving problems with Dreamweaver
146/

Sounds like you should delete the config folder to be safe.

If you can't get it resolved here, someone from WA will open a ticket for you when they get back from the weekend. You can clear your activations in you account area if that becomes necessary.

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