close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

installation and activation errors

Thread began 1/17/2010 10:40 am by jan195010 | Last modified 1/17/2010 11:26 am by jan195010 | 909 views | 1 replies

Office Guy-172461

You don't say what OS you're using but the method that works for me is:

  1. Make sure that DW is closed.
  2. Remove the old version of the extension. (critical).
  3. Download the latest version if necessary (never assume what you downloaded last week is the latest).
  4. Check for known issues in your download area.
  5. Install new extension.
  6. Click "Yes to all" for duplicates.
  7. Clear the cache to make sure DW creates a new one for the new extension.
  8. Start DW and activate the new extension.
  9. Repeat starting at 1 for each new extension.

I try to install eCart after the other extensions.

There is more information here:

Solving problems with Dreamweaver

Sounds like you should delete the config folder to be safe.

If you can't get it resolved here, someone from WA will open a ticket for you when they get back from the weekend. You can clear your activations in you account area if that becomes necessary.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...