Thank you for the info & links. I did have to go all the way & remove the 6 WA extensions I had on DW & reinstall them. That seems to have fixed the problem. Question: does this happen often & will I have to remove EVERY extension EVERY time? Or can I just remove the SiteAssist Professional extension? Will I have to rename the configuration folder each time? If I don't remove EVERY extension will renaming the folder cause a mess up w/the ones I didn't remove? Thank you.