View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

e-cart activation error

Thread began 8/09/2009 11:54 am by datacate | Last modified 1/11/2010 1:43 pm by datacate | 1063 views | 5 replies

tonypollard335523

e-Cart activation error

10.01.10
Hi
Before Christmas I had problems activating and loading your software due to it not finding my internet connection.

You emailed a license.dat file to place in the Dreamweaver 9\Configuration folder

Upon doing this I was able to load your software as a managed extension to my Dreamweaver CS3 software and thus bypass your software’s constant requested for activation.

But when I now try to use the eCart4 software (eCart object Add) I am again greeted with the Web Assist online activation window that again states ‘NO INTERNET CONNECTION DETECTED’ even when the internet is provided through a proxy server.

Is it possible to inform me of how I can use your software, so that I do not have to contact you every time I try to use one of its commands?

Regards
Tony Pollard
tonypollard@lineone.net

ipconfig.txt file details:

Windows IP Configuration

Host Name . . . . . . . . . . . . : agoco-ef64be012
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller
Physical Address. . . . . . . . . : 00-11-11-67-91-F5
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 132.1.11.150
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :







Originally Said By: tonypollard335523
  21.09.09
Dear Sirs
I am trying to simply activate your eCart4 software, but when I put in the correct serial number your program gives me the message that it CANNOT find my internet connection for activation.

I have tried this on 2 different internet providers and switched off my anti-virus and firewall protection but your software still states that it CANNOT find the internet connection.

Could you please inform me how I can get your software to work.
Regards
Tony Pollard  

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...