close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Extension won't be installed - again...again

Thread began 1/06/2010 4:47 pm by eric341232 | Last modified 1/06/2010 9:30 pm by eric341232 | 1475 views | 2 replies

Jason ByrnesWebAssist

if you are running into these problems repeatedly there is obviously something else going on. With out some more details, it is hard to tell why you keep having this problem. here are some things to double check that may contribute to running into these issues:

1) before installing, save the .mxp file to your computer. When you click the link in the download center, you may be prompted to either open the file or save it, make sure to select the option to save it.

2) Instead of double clicking the MXP file to begin the installation, start the installation manually. In Dreamweaver, go to Commands -> Manage Extensions to open the extension manager. Once the extesnion manager is open, close Dreamweaver before proceeding. In the Extension Manager, click the install extesnion icon. Browse to the location where you saved the MXP file and select it to begin the installation.

3) If you are planning to install an updated version of an extension, first Uninstall the previous version from the extesnion manager.

4) When using the extesnion manager, always make sure Dreamweaver is closed.

5) Sometimes Anti Virus software, or other software that performs real time scanning on the file system can cause conflicts. Turn off your anti virus software before installing.

6) If you are on a Windows computer, make sure you are not installing while logged in using the Windows Administrator account, you should create a secondary user account, you can grant that account administrator privileges.

We have some youtube videos at the following URL:
that walk through the proper steps for installing and updating WebAssist Extensions.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...