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Extension won't be installed - again...again

Thread began 1/06/2010 4:47 pm by eric341232 | Last modified 1/06/2010 9:30 pm by eric341232 | 1477 views | 2 replies


Extension won't be installed - again...again

As a long-time WebAssist extension user it just drives me crazy that you all think all the installation bugs for all the extensions I use (validation toolkit, cookies, HTML editor) are just a matter of, well you know, just uninstall every extension and then reinstall them all, is like, you know, well... just like a drive around the park.

You squander a lot of goodwill.

Oh rename your configuration file and screw everything up. What a lark! That's so simple I don't know why I don't do it every day.

Deleting the cache file never works, by the way. Never. It does for some things but not WebAssist things.

I had to go through all this who-ha when I installed HTML editor to replace iRite. Rename the configuration directory, reinstall everything. Blah, blah, blah.

And now I have to do it all again just to install an update of validation toolkit. "Internal Error. Contact WebAssist support. Extension won't be installed"

WebAssist says: Hey, you know, like, just delete the cache file (again, doesn't work) or if that doesn't work, just uninstall and then reinstall everything. Ugh.

How about this? How about I just stop trying to upgrade and stop buying WebAssist extentions?

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