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My Site assist pro wizard wont open up

Thread began 11/17/2009 12:41 pm by sexchoc393384 | Last modified 1/08/2010 4:03 pm by sexchoc393384 | 2581 views | 16 replies

Eric Mittman

If you are receiving an error like this and have deleted the cache file and get the same result then the issue may be a corruption of your configuration folder. Did you try the steps from any of the previous posts for this? If not here is a link, you will want to try the section about renaming the configuration folder. This will cause the extensions to be uninstalled, you will need to re-install them to make use of the tools.

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If after doing this you still have the same problem please let us know and I can get a ticket opened for you so that this issue can be looked into further.

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