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Duplicate Message-ID problem

Thread began 12/04/2009 3:21 pm by tom113673 | Last modified 5/26/2010 6:01 pm by tom113673 | 1778 views | 11 replies


Thank you for your opening a ticket about this but I don't why this would be useful.

As far as I can see, due to the way UE works it will potentially cause email delivery to fail. This was the case in the example I explained. I also explained how I resolved the issue.

I don't think I've raised a ticket before. I assumed they were for helping people solve problems specific to them. In this case I have solved the problem and it's not specific to me. The issue is type 'Live Page not Working'. The page is working. I don't understand. The ticket asks me to update the incident and supply a telephone number. Why? I have given all the information I have, in sufficient detail I believe.

This seems to be a flaw in the product which is however easy to fix. If I've misunderstood the issue, please let me know. If the point I make is valid, I (and probably others) would like to know if an update will resolve the issue.

Tom Dupre

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