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Security Element Group Not Functioning Correctly

Thread began 11/30/2009 8:28 pm by rmaslikhov301200 | Last modified 12/01/2009 2:26 pm by rmaslikhov301200 | 698 views | 1 replies

rmaslikhov301200

Security Element Group Not Functioning Correctly

I added the security element in FB. When I test the form I keep getting the following message "The reCAPTCHA wasn't entered correctly. Go back and try it again (reCAPTCHA said: incorrect-captcha-sol)".

Also, when I menu back to the form, it erases all of the information I already inserted. I have a lot of fields on the form, and this will be very annoying to my responders.

The instructions on this are not thorough at all. Should I be making changes to the formtoemailpro.php file? When I did this, two reCaptcha tables appeared in my form.

I tried search for this problem, and it seems that a lot of customers are having this problem, but I could not find a definitive answer to my issue.

After I enter the security element to the form
from "edit contents", what else do I need to do to make the security elements function?

Please advise,

Renee

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