View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Paypal check out not working

Thread began 10/29/2009 3:47 pm by latellogroup375248 | Last modified 10/30/2009 10:50 pm by latellogroup375248 | 2098 views | 12 replies


Ok, Checked with paypal billing agreement has been signed. Double check all api credentials and they were good. Using sandbox is false, and using testing is false in the globals files. When I click on the buttom at the bottom of the page of the checkout.php page it takes me all the way to the confirm page. When I click on the sumit button on the confirm page I get this message:

"Transaction Not Completed
We're sorry
Your transaction could not be completed. Either your credit card information or billing address has problems and cannot be processed

Please return to checkout and try again."

on the checkout_failure.php page. When I click on the top button from the checkout page it takes me directly to the pp_failure page and gives this message:

"Transaction Not Completed
We're sorry
Your PayPal transaction could not be completed. Please return to checkout and try again."

Also you referenced the code below in an earlier response. What page should I have this code in. It might be part of the problem. Please tell me what page and if there is another place I have to put this code in to show up on this page.

Thanks for all your help. It is greatly appreciated. Hoping to have this thing working today:)

Originally Said By: Jason Byrnes
  Is this the error you get when the pp-checkout_failed page loads? or is there another error when the page loads that has a link in it that you are clicking? the error you are posting only makes sense if you are clicking a link in another error.

Can you send a screen shot showing the failure page when the page loads.

also, this code

if(!session_id()) session_start(); 
"Auth request: ".isset($_SESSION['ECO_Auth_Request'])?$_SESSION['ECO_Auth_Request']:""."<br /><br />");
"Auth Result: ".isset($_SESSION['"ECO_Auth_Result'])?$_SESSION['ECO_Auth_Result']:""."<br /><br />");
"Get Request: ".isset($_SESSION['ECO_Get_Request'])?$_SESSION['ECO_Get_Request']:""."<br /><br />");
"Get Result: ".isset($_SESSION['ECO_Get_Result'])?$_SESSION['"ECO_Get_Result']:""."<br /><br />");
"Preocess request: ".isset($_SESSION['"ECO_Process_Request'])?$_SESSION['ECO_Process_Request']:""."<br /><br />");
"Process Result: ".isset($_SESSION['ECO_Process_Result'])?$_SESSION['ECO_Process_Result']:""."<br /><br />");

should be after the <body> tag.

as for how the cart works, the checkout button at the top of the checkout page uses Paypal Express Payments.

The Checkout button at the bottom of the page uses Paypal Direct payments. Both checkout methods are a part of Paypal payments Pro.  

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...