Having used WA products and found a lot of bugs I can speak from experience.
If they supported their users and were not so revenue centric I would be a little less scathing.
Tell me SOJO - you seem to be there to counter every anti WA statement. Hope they are paying you well!
I think you've said enough for WA! and to be honest it doesn't really matter what users say - it is completely ignored by WA unless there is a $ sign on the end of it.