I'll need FTP access to debug why the question field isn't working correctly.
To fix the norton issue, a google search said:
Please note that your site needs to be registered and site ownership verified to get the site rated. See Getting started with Norton Safe Web for more information.
If your site is currently untested by Norton Safe Web a gray icon appears on the site report page. To submit your site for rating:
Sign in to your Norton Safe Web account.
On the Site Dispute page, click "Rate my site" next to the site name. Note that the initial evaluation process takes about two weeks to complete.