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30% of Canadian Users are submitting payments multiple times with eCart6

Thread began 3/11/2019 2:17 pm by cal114936 | Last modified 3/11/2019 6:18 pm by cal114936 | 42 views | 6 replies

Ray BorduinWebAssist

What is the website url? I'll see if I can spot an issue. If you give me FTP access then I could try making any necessary changes.

The key to fixing any problem is to figure out why it occurs. I doubt 30% of Canadians have javascript turned off. You could hide the button by default and display it with javascript to make sure that isn't the cause. You could also add a session check to make sure it never happens. If you send me a URL to reproduce the issue and FTP access I'll help you implement it.

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