View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Just Downloaded Powerstore 2, can't open pdf's

Thread began 10/07/2009 8:39 pm by micja3389704 | Last modified 10/08/2009 6:32 pm by micja3389704 | 892 views | 3 replies

micja3389704

Originally Said By: Jason Byrnes
  This is a somewhat recent problem that has started to crop up. We hope to identify the cause of the problem and have it fixed soon.

In the mean time, a work around is to right click on the PDF Link and Select Save link As to save the PDF to your computer, then open the saved file.

To help us in tracking down the problem, can you please post back a few more details about you system:
What web browser and version are you using?

what version Of Acrobat Reader do you have installed?

Do you have Acrobat Pro installed?  



I do have both Acrobat Reader 8 installed, and also Acrobat 9 pro. I tried opening them in both. The workaround did work for one, at least, so I will try it on others. I tried opening them on both a Vista computer and an XP, one has IE8 running, the other IE7. Both with the same results. The really odd thing is, before I downloaded the program, about a week before, I did open some of the pdf's and printed them off in preparation for setting up FOR PowerStore 2. Then, once I downloaded PS2 onto our external hard drive that both computers use, couldn't use either one for opening the WA pdfs. I did open pdfs from other sites with no problems at all. Could be a coincidence....but timing is odd.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...