View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Address not sent with order

Thread began 10/04/2009 11:31 am by contactus293618 | Last modified 10/08/2009 2:15 pm by contactus293618 | 702 views | 3 replies

Eric Mittman

I think there are a couple of issues going on in the current checkout you have. It does not seem that you are collecting any shipping details. I notice that the billing details you are collecting do not appear on the confirm page at all.

I think you should make a backup of the current checkout pages you have and try running the checkout wizard again. Make sure to choose that you will be offering shipping services in the first page of the wizard, then you can leave it to none on the next page for the provider. This way you will still gather the shipping info.

This should create a set of pages where the billing and shipping info is gathered from the user and passed along to PayPal. You will be able to see the details on the confirm page before you click on checkout and go to PayPal. Please post back with questions you have or if you experience any problems.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...