Can you tell me what version of eCart we have? Our GoDaddy hosting account is set up on a php version of 5.2 which seems outdated. The GoDaddy rep I spoke to thought that the language version could be a problem. I shared with him the two pages that you had us create and he looked at the php.ini file and didn't see any issues or any permissions that were missing. He said that when the hosting account migrated to a different server on Dec 26th that may have messed up the ability to use the php 5.2 version. Im not sure if any of this makes sense, however, that is what we are being told. Thanks again for your help!