Selective Reading, You get as good as you give!
You deleted my post. You took sides! I also had a right to reply and be heard(seen). He was a bully! Phil said "No ofense, but ....". Phil are already made an offense. He used an analogy to distorted my comments. My opening title has no personal attacks on him. My post had no personal attack. I asked him to "Butt out of my comments" and "Get a life"". My comments and offer is still open to him. He has since not inteferred with my comments because I made it to point to let him know I did not appreciate him butting in. It is effective because I realised he is a bully. He wanted an argument.
You are selective in your reading and you do not operate in a fair manner. I have a right to defend myself. His post distracted from my original comments. Asking for video support is not unreasonable!
I might have only purchased the form builder but your records do not reflect other products I have purchased. I have purchased two additional videos before you brought in your subscription policy. I am not sure what is your point about only buying one product. I have the money to buy your products but I am cautions and I like to spend my money wisely. So far on the three fronts, Price, Product, and Service you have not come across well. Yes, you have room for improvements.
I am professional, opinonated, and I am also a fair person. I know what I want and if you cannot sell me what your product does with video support, I am not 100% convinced your product description is what I want. I am a customer and I am not keen with subscription schemes, they do not serve my purpose. The tools might but not the scheme.