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Problems with Order Receipt and receiving complete billing information from a customer when they checkout with Paypal.

Thread began 1/26/2016 12:38 pm by ERB | Last modified 2/02/2016 9:04 pm by ERB | 3564 views | 10 replies


Problems with Order Receipt and receiving complete billing information from a customer when they checkout with Paypal.

When a customer checks out through PayPal I no longer receive the billing information of the customer. I notice that when I do an order myself and select paypal instead of Credit Card, it does not even require me to enter the usual billing information and instead directs the customer directly to PayPal. Once they pay through paypal, they are returned to my site's confirmation page without entering billing information like name, address, etc. This has never been a problem for the last 3 years. Did I change something inadvertently or has something changed in the system?

Also, I am noticing that it does not appear to have deducted the purchase made via paypal from my inventory.

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