close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Checkout page

Thread began 9/29/2015 2:45 pm by tonypollard335523 | Last modified 10/15/2015 10:46 pm by tonypollard335523 | 1204 views | 19 replies


Many thanks for the info. Now the Express Paypal button is talking to Paypal, but something is still not correct.

Query One:
When a customer clicks on check-out on the shopping cart they are re-directed to the check-out page. I wish for payments by Paypal, cheque or bank transfer.
On the check-out page, to pay by Paypal the customer can click the Paypal express button without completing any of Billing & Delivery information as this will be done already by Paypal. When I receive payment Paypal will inform me, as normal like a normal direct sale away from my business website.
On the check-out page when the customer clicks the Express Paypal button they are successfully taken to their paypal account to make payment to my business XVault Merchandise. After they login & click continue they are sent back to my website to an Order Confirmation Page (pp-confirm.php). When the customer then again clicks the check-out button the customer is taken to the ‘Transaction not completed’ page! Please advise on possible solution & does the customers have to leave Paypal to go to the ‘Order Confirmation’ page, as it seems very long winded & could it not be completed inside Paypal without the ‘Order Confirmation’ page & do you know why the Transaction does not complete?

Query 2:
What is the procedure if the customer wishes to pay by cheque or bank transfer? From the check-out page the customer would (instead of using the Express Paypal button) complete the Billing info & Delivery Info section & then click the check-out button at the bottom of the page. At doing this (at the moment) the customer is taken to ‘Order Confirmation’ page (confirm.php). From this page the customer would click the check-out button (again) but this (at the moment) redirects to Paypal failure page ‘Your purchase couldn’t be completed’. This check button should surely relate to payment via bank transfer or cheque...........please advise on how I can do this

Query 3:
How do I set the invoice number, say to start at XV-000001
Thanking you for your time with these queries

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...