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Installation Issues - Dreamweaver errors

Thread began 9/25/2009 2:19 pm by info377822 | Last modified 9/27/2009 8:58 am by info377822 | 2087 views | 2 replies


Installation Issues - Dreamweaver errors

I subscribed to WebAssist service, paid the $99 and downloaded all the extensions - some of which were free already I noticed but that is not the issue here.

Dreamweaver CS4 blew up, which has worked perfectly up to now. It wouldn't save any pages, I couldn't get some of the extensions to work and ended up uninstalling them all. I tried calling earlier in the week and left a detailed message with my name, phone number, email and all the data they asked for and have yet to get a return call. I just placed 3 calls trying to get through to a human and ended up in every department email.

I am out of business without Dreamweaver and the ability to write web pages. The updates this week have been by hand and the only product that worked properly was the CSS Menu.

I was part of the phone survey that helped implement the subscription program and would have thought that customer service was part of it. In reading through all the forums for hours, I couldn't find anyone else that had this problem.

What I really want now is my money refunded and I will uninstall Dreamweaver CS4 and reinstall it to get rid of all the WebAssist things that are rendering it useless.

But I cannot find anywhere how to get a refund on the site either. Can't find where a support ticket could be sent in, but perhaps thats just me.

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