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eCart Checkout Wizard - not asking for a delivery address?

Thread began 8/11/2015 9:43 am by Nathon Jones Web Design | Last modified 8/12/2015 1:45 pm by Nathon Jones Web Design | 873 views | 6 replies

Nathon Jones Web Design

eCart Checkout Wizard - not asking for a delivery address?

Jeez. So I took the plunge and ran the eCart Checkout Wizard, albeit I had no hopes of it working!
Sure enough, it's asking for a billing address but it doesn't ask for a delivery address. :(

Here's how to replicate this. Go to the following page and add this item to basket:
http://www.nathonjoneswebdesign.co.uk/whiskybroker/buy-whisky-online-Scotland.php?wbid=3

Then return to the home page (http://www.nathonjoneswebdesign.co.uk/whiskybroker/) and click the "Checkout" button in the quick cart (top right). Enter your billing address (it doesn't allow you to enter a UK telephone number) and when you click continue you are simply asked to then submit payment. It doesn't ask for any delivery address information which makes calculating the shipping rate impossible.

Hope you can help. Thank you.
NJ

EDIT: I should add that we are able to submit the Billing Address, for all the good it will do, to Sage Pay but after initially receiving an error on the URLwhich eCart Checkout Wizard installs by default - https://test.sagepay.com/Simulator/VSPFormGateway.asp - we contacted Sage Pay and they told us that the URL should actually be https://test.sagepay.com/gateway/service/vspdirect-register.vsp

After fixing that and submitting we get the following error:
VPSProtocol=2.23 Status=MALFORMED StatusDetail=3055 : The CardType field is required.

CardType? We're not asking the customer to enter their card details.

There is also the issue, though, of eCart not installing the Delivery Address form. It's all extremely odd and we'd appreciate some clarification on it.

Thank you.

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