close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

eCart Checkout Wizard - not asking for a delivery address?

Thread began 8/11/2015 9:43 am by Nathon Jones Web Design | Last modified 8/12/2015 1:45 pm by Nathon Jones Web Design | 873 views | 6 replies

Nathon Jones Web Design

eCart Checkout Wizard - not asking for a delivery address?

Jeez. So I took the plunge and ran the eCart Checkout Wizard, albeit I had no hopes of it working!
Sure enough, it's asking for a billing address but it doesn't ask for a delivery address. :(

Here's how to replicate this. Go to the following page and add this item to basket:

Then return to the home page ( and click the "Checkout" button in the quick cart (top right). Enter your billing address (it doesn't allow you to enter a UK telephone number) and when you click continue you are simply asked to then submit payment. It doesn't ask for any delivery address information which makes calculating the shipping rate impossible.

Hope you can help. Thank you.

EDIT: I should add that we are able to submit the Billing Address, for all the good it will do, to Sage Pay but after initially receiving an error on the URLwhich eCart Checkout Wizard installs by default - - we contacted Sage Pay and they told us that the URL should actually be

After fixing that and submitting we get the following error:
VPSProtocol=2.23 Status=MALFORMED StatusDetail=3055 : The CardType field is required.

CardType? We're not asking the customer to enter their card details.

There is also the issue, though, of eCart not installing the Delivery Address form. It's all extremely odd and we'd appreciate some clarification on it.

Thank you.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...