I will talk to my boss about that, but in the meantime I will continue with this thread. So far I have been unable to put the comments in effectively, so any suggestions or specific instructions you can give me would be appreciated.
Second question is whether we can bind the customer's shipping info into the email. I realize we are not in the email thread any longer, but you are so right about that thread getting too long. If you need me to open a new thread for this question I will do that. I don't want to be a pest.