close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Having an issue with authorizeNet

Thread began 12/23/2014 9:13 pm by Armen | Last modified 12/29/2014 2:23 pm by Armen | 302 views | 2 replies


Having an issue with authorizeNet

I am using DWCC 2014.1 and eCart 6.10 on a Win7 machine

I used the checkout wizard to to create the checkout pages. When running a test transaction, I receive the following errors:

Your transaction could not be completed.

Response Code: 3
Response Subcode: 2
Response Reason Code: 13
Response Reason Text: The merchant login ID or password is invalid or the account is inactive.

I have confirmed the API login and Transaction key. is telling me everything is setup correctly on their end.

It appears as though the data is not being saved properly. When I open the server behavior on the confirm page, the API login and transaction key are blank.

Anyone know what could be causing this?

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...