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Stuck on Serial number page during install?

Thread began 11/26/2014 12:07 pm by Surdej Web Solutions | Last modified 12/02/2014 1:40 pm by Surdej Web Solutions | 1117 views | 10 replies

Surdej Web Solutions

Stuck on Serial number page during install?

I has some issue on a GoDaddy (don't use godaddy!!!) hosted site I am building for a client and ended up having to re-install PowerCMS. Now the problem I am having is I can't get past the Serial Number during installation. I don't get any errors and I am copying the correct serial for Design Extender but nothing happens after I click Go To Next Step. It just clears the form. Could it be because I already had an install with this serial number and domain? If so, how do I reset it? If not, what can it be?

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