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Webassist installer problem

Thread began 9/29/2014 8:43 am by davegw | Last modified 10/01/2014 8:47 am by davegw | 399 views | 6 replies

davegw

Webassist installer problem

I've just purchased Design Extender, eCart 6 & MySQLi, and upgraded Data Bridge to v1.2.0 then installed each with Extension Manager.
When I start Dreamweaver CS6, the WebAssist Installer stops on Step1 of 'Installing Data Bridge' with a Dreamweaver error message:
"ERROR: Could not connect to WebAssist server - please make sure you are connected to the internet and try again"

After closing the WA installer, I can see the menu items/icons for Design Extender, but no functionality.
Data Bridge works normally, but I already had this installed.
If I close Dreamweaver and open again, the WA Installer does not start.

I tried removing Design Extender from DW Extension Manager, then reinstalling.
WA Installer starts again with Data Bridge, then stalls as before.

I am working behind a proxy server at work - what is your server IP address or URL so that I can notify our IT dept to allow requests?
Thing is that the WA Installer has worked previously in my work environment when I've updated Data Bridge.
Could it be a problem with your server?

Dave

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