same probelm with sculptor 3
same problem as the other users ... had to delete the WinFileCache....dat file
I have had about 2 hours of problems with webassist extensions today and am a bit fed up. Stuff took a bit to setup in CS3 but now I'm going through more problems with CS4.
I am not a newbie, have been working with web products and creating materials for 10 years now. Originally I thought Webassist would be helpful to me as I work as a freelancer and am often called upon to create "quick" inexpensive sites for clients. I have owned Sculptor and Site assist pro for about 5 months ... I think if you offered a 30 day trail (like Adobe) I would not have purchased the software ... your 15 day money back return is just not sufficient considering the effort to install, and ferret-through, the patch-work of documentation and tutorials you offer. But I spent the money and the bullet is mine to bite.
Considering the cost of your products I'm surprised at the amount of software problems, lack of comprehensive documentation, non-existent tutorials that webassist presents.
I am not a happy user