close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Issue when Inserting or Updating a new product using GoDaddy hosting with Power Store 4

Thread began 1/02/2014 2:09 pm by Jason Byrnes | Last modified 3/24/2015 2:07 pm by Jason Byrnes | 4363 views | 8 replies

Jason ByrnesWebAssist

Issue when Inserting or Updating a new product using GoDaddy hosting with Power Store 4

Recently GoDaddy has implemented mod security on there PHP servers. This change is causing the Products insert and products update pages of Power Store 4 to fail with an error saying the server unexpectadly droped the connection.

In Safari, the error may look like:

  Safari can't open the page "" because the server unexpectedly dropped the connection. This sometimes occurs when the server is busy. Wait for a few minutes, and then try again.  

In Fire Fox:

  The connection was reset

The connection to the server was reset while the page was loading.

The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.  

Attached are updated copies of the power store admin/products_insert.php and admin/products/update.php file to correct the problem.

UPDATE: This effects the Installation of new Power Store sites also. Attached is a copy of the install/database.php file to fix that problem.

Attached Files

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...