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NOT COOL, Webassist!

Thread began 9/08/2009 5:11 pm by meegan76727 | Last modified 10/27/2009 10:48 am by meegan76727 | 10919 views | 46 replies


I agree with Meegan at least to some degree. Many software companies offer free upgrades if you buy a previous version close to the release date for the new software. I upgraded about a month ago and would not have if I had any idea 3.0 would be coming out one month later. I actually asked for a refund within the 15 day period after purchase because it didn't seem worth the expense. I wanted to go back to version 1. It's my own fault for not following up, but no one from Webassist bothered to get back to me. I would not feel this way if Webassist had provided updates about when 3.0 would be released. Look at the thread asking for suggestions about version 3.0. There's no indication about when it would be released. I'm not interested in a subscription. I want one piece of Webassist software. Technically I got what I paid for and technically Webassist doesn't owe me anything more but it does leave a bad taste.

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