Hi Jason, I am having the same issue, I have spoken with Ray Borduin on Skype a number of times and we are still working on the issue..
You sent a private message to MMEN76899049 I was wondering if it contained anything that solved the issue for him? if so, could you send me the same details.. Thanks
> Windows8 64bit, 8GB ram, Adobe CC suite
> Deleted cache, remove & reinstall extension, disable preview
..any suggestions greatly appreciated..