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Thread began 8/08/2013 5:59 am by tolushayoo193471 | Last modified 8/08/2013 9:06 pm by tolushayoo193471 | 358 views | 6 replies

Ray BorduinWebAssist

Premier support is based on the time spent and not the features we get to... we can help with just about anything and the amount of time it takes depends on how much you can do on your own in preparation before the meeting begins. Usually taking your best stab at it before the meeting so that we have to do as little as possible and just fill in the gaps is the most efficient way to get as much done as possible.

Officially we will work on as many issues as we can for the first half hour of the premier session. Then whatever issue we have started but haven't finished in the first half hour we will let spill over for up to one hour total. There is a hard stop at one hour unless you purchase an additional session... That is the hard line rules, but we are actually pretty generous when it comes to enforcing them.

Just go to the help section and fill out the premier request form and we will contact you to schedule the meeting.

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