Thanks for info - I do appreciate it - but this is getting so frustrating.
I DON"T BUY EXTENSIONS TO FIX THINGS MYSELF!!!!! - YES I"M SHOUTING
Where's YOUR (WEBASSISTS) update/fix - don't you care that users or your products are loosing money?
I currently have ZERO clients able to use this extension.!!!!!!!
I would so much like to find a HTML editor (with file/images manager) that I can rely on.
That's why I buy extensions. If I have to fix and everything myself then I'm PAYING TWICE - once to you, the extension developer who is obviously helpful, but not in touch with its clients needs to update their software frequently enough to combat ongoing issues, and then again I pay because I loose time and money on the job with fixes like this. I might as well download the original files and work it out for myself.
Had another client call with exactly the same problem - what's the point in purchasing these extensions when they are not kept up to date?
An please NO - don't charge me for the next iRite version X. You guys really can't justify letting your customers hand fix extensions that you should be supplying updates for.