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CS3 not responding suddenly

Thread began 9/04/2009 8:10 am by edrosenthal350859 | Last modified 9/04/2009 4:58 pm by edrosenthal350859 | 2191 views | 3 replies


CS3 not responding suddenly

I was working away in the middle of a form, with universal email open, dw Edit open, when suddenly DW stopped responding. This has happened before with out of memory errors etc.
When this happened not only was i not able to get DW back, but i was unable to get my entire machine back.

This is the usual scenario i face though when i attempt to use universal email.

Although i have had some success with the help of tech support on a few issues, i'd say that the probability now of my being able to use successfully the UE extension is getting smaller and smaller each time, and the risk to the work i am doing greater and greater. I've done the cache .dat removal thing enough times i can do it in my sleep. I have scanned my machine for virus and malware and i am fairly sure some sort of virus is not a culprit here, because it always checks out alright.

When i cold start the machine the display is always in recovery mode, which may be a clue to why it always gets the memory corrupted in a certain place, but i am not clever enough to figure it out from there...

I have a windows xp system which in all other instances does not behave badly. It's an HP Pavilion Laptop, and perhaps it runs out of memory on its own. When it crashed yesterday it was only using 48-52% cpu ( DW3).

So is there another solution for emailing a form that web assist offers, if so that is where i am headed next.

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