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Populating the Email Log Database

Thread began 3/25/2013 11:47 am by robcorrick409194 | Last modified 4/09/2013 9:52 am by robcorrick409194 | 1913 views | 11 replies


Populating the Email Log: Permissions Error

Thanks Jason for your previous post. I should have known to change the connections file, which I have now done. Thank you again for this fix.

I now receive the following error message in the "Create Email Message: Email Log Bindings" Dialogue Box:

"The current database connection does not permit creating tables. In order for Universal Email to create the email_log table for you, you will need to modify the MYSQL security settings for the current user or update your database to use a different user."

I went into my server database and successfully created a test table myself using phpmyAdmin on Godaddy. In addition, previously, I had no problem with the Webassist software setting up the tables in the databases for DataBridge and PowerMessenger, which seem to use the same permissions.

I am using three database connection files (with separate host, username, passwords specified): one for the DataBridge users database, one for the PowerMessenger user database, and one for the Email Log database. To populate the Email Log database, I reference the Email Log connections file in the "Connection" pulldown of the Dialogue Box, which appears to successfully connects to my hosting server.

So what I am missing here? Thanks.

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