close ad
Help us test the new Databridge BETA with MySQLi support
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

update pages not updating

Thread began 3/12/2013 3:41 pm by JamieEff | Last modified 3/13/2013 6:13 am by JamieEff | 464 views | 4 replies


am trying to get this site live so you can check it out as per the support ticket but the install is 'failing' at step 4 (ERROR: Failed to save the settings in the database. Please verify your database connection.)

have checked the connections, they all are ok...

Have checked the wa_settings table and thats there with the correct username and password

have removed and re-uploaded and reinstalled the site files twice now and still getting the error at stage 4

no idea how, but it seems to have fixed 'itself' .... went to try one last time and it just passed through stage 4 with no problems. could it be a cache issue as the only thing that changed was that I had rebooted my machine?

anyways, files uploaded etc in the support area

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...