Oops! Didn't realize that the original post was in September. However, it's now December and I'm having issues. I'm still working with DH to resolve this issue because I really like CafeCommerce and being able to customize everything without having to rely on someone else to do it for me like my last host. Plus it's nice and easy to use and set up :)
If someone on this end of things can possibly shed some light on this for me (and DH), that would be helpful! Thanks!