close ad
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Switching to a different payment method, what will happen?

Thread began 10/22/2012 6:35 am by admin140217 | Last modified 10/29/2012 8:10 am by admin140217 | 3357 views | 7 replies

Jason ByrnesWebAssist

I dont see anything obvious in the site that would cause the transaction to fail using IE.

Can you reproduce the failure?

If you can reproduce the failure I could start an incident so we can investigate the issue with you, but in order to troubleshoot, we need to be able to reproduce the problem. It's impossible to find the cause of a problem that cannot be reproduced.

it could be an IE Security issue causing the checkout failure, here are a few additional things to try:

-Clear the browsers cache and delete any saved cookies.

-In IE, click the Tools menu (Icon of a gear in the top right corner) and select Internet Options. On the Privacy tab, click the Advanced button, Check the "Override automatic cookie handling" box, and check the "Always Allow session cookies" box.

- Still on the Privacy tab, click the sites button, have them add your domain to the always allow list

- On the security tab, select Trusted Sites, then click the Sites button and add your domain to the Trusted Sites list. Select restricted sites, and make sure your domain is not on the restricted sites list.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...