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Inserting Products: Blank Page Issues

Thread began 8/23/2009 10:04 pm by bludonda0356993 | Last modified 8/29/2009 9:37 am by bludonda0356993 | 2692 views | 5 replies


Insert Product Blank Pages: Hosting provider response

After checking the other similar threads, it seemed that there was some sort of file or folder permission that needed to be set, so I contacted my hosting provider (1&1) and asked where this temp file or folder could be so I could arrange to have permissions set to receive the uploaded images. Unfortunately, the ultimate conclusion was they had NO IDEA where such a folder or file might be on their servers. They suggested I get in touch with you to find out where the problem is.

So what to do now? I have responded to the tech support ticket and am waiting for some reply there or here to resolve this issue.

My client wondered why I didn't use this kind of thing to solve my problem earlier, but the nearly 24 hour delay in responses is very large factor in not using this forum to find answers to my problems here.

Hopefully, we'll find a solution soon.


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