I just purchased PowerMessenger and installed following the PowerMessenger Getting Started Guide powermessenger_gsg.php
Step 1 says "With PowerMessenger, the first step is to upload all these files to your live server. Please be sure the folder that contains PowerMessenger's files is named 'powermessenger' to help prevent conflicts with other solution packs. Assuming the folder is named 'powermessenger', you can then upload the entire folder to the root of your remote site."
I renamed the folder 'powermessenger' and uploaded but when I tried to log in, PowerMessenger or powermessenger failed.
I went back and uploaded the original folder without renaming it and logged in successfully. I'm sure I will get those lost hours deducted from purgatory.
So, FYI on your doc page and looking forward to getting the program set up. Your products and service are excellent, this is actually the only time I have had an issue and consider it minor in the scope of things.