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Serious db errors--major bug!!

Thread began 8/24/2009 1:05 pm by michael346432 | Last modified 8/26/2009 4:00 pm by michael346432 | 1074 views | 3 replies

michael346432

Serious db errors--major bug!!

We've just installed Powerstore 2 and have been testing it for a client. I am sorry to say there are SERIOUS issues with this product, and the lack of tech support is not encouraging. I mean, no phone support? Come on.

Here's the issue: If you change a SKU on a product to something like 151-2 then check the "update all options" button, everything is fine ON THAT INDIVIDUAL PRODUCT, but ALL remaining products actually get their SKU updated to 149--THE SKU FIELD PERFORMS A MATH CALCULATION, the applies it to products that aren't even related to the SKU you changed.

This is inexcusable. We're also discovering that data disappears from the CART DESCRIPTION field anytime you make ANY OTHER change.

This product is buggy as Hell and we're VERY unhappy. I expected MUCH more from WebAssist, we use many of their other plug-ins. Powerstore 1 works fine, for example.

Please let us know if a fix is forthcoming for these and I'm sure numerous other problems. While you're at it, a UNIVERSAL button to apply your custom options to ALL products would be handy. And expected.

We've custom-rolled our own commerce sites for 15 years and were hoping to shorten development time significantly. This product is SO CLOSE. If you could get rid of the bugs and add some more expected tools, you'd have a HUGE success on your hands. As it sits now though, with only forum-based tech support and a MAJOR BUG we can hardly recommend, and certainly cannot use, this product.

If there is not an acceptable solution to the major SKU problem, we'll want a refund.

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